Pezari Realtors Limited (“Pezari”, “we”, “us”) respects your privacy and is committed to protecting the personal data you share with us. This policy explains what we collect through pezari.co.ke, why we collect it, how it is stored, and the choices you have. We handle personal data in line with Kenya’s Data Protection Act, 2019.
Who we are
Pezari Realtors Limited is a Kenyan property advisory firm offering valuation, property and facilities management, estate agency (sales and letting), and marketing and investment advisory services. For any privacy question or request, contact us at enquiries@pezari.co.ke.
Information we collect
When you submit our website contact or enquiry form, we collect:
- Your name — so we can address you and personalise our response.
- Your email address — to reply to your enquiry.
- Your phone number — to reach you about your property or request (optional).
- Your message and any service selection — to understand and act on your enquiry.
We also collect limited technical data automatically (such as IP address, browser type and pages visited) through cookies and similar technologies to keep the site secure and understand how it is used. You can manage non-essential cookies through the consent banner shown on your first visit.
How we use your information
We use the information you provide to:
- respond to your enquiry and provide the advisory, valuation, management or agency services you request;
- arrange property viewings and follow up on your interest;
- keep records of our communications; and
- comply with our legal and regulatory obligations.
We do not sell your personal data. We will only contact you for marketing purposes where you have asked us to (for example, by subscribing to our newsletter), and you can opt out at any time.
How your information is stored
Enquiries submitted through the website are delivered to our team by email and held on our business systems. We retain your data only for as long as necessary to serve you and to meet our legal and record-keeping obligations, after which it is securely deleted. We apply appropriate technical and organisational measures to protect your data against loss, misuse or unauthorised access.
Sharing your information
We may share your information with trusted service providers who help us operate the site and communicate with you (for example, our email and hosting providers) under appropriate confidentiality obligations, and with regulators or authorities where required by law. We do not share your details with third parties for their own marketing.
Your rights
Under the Data Protection Act, 2019, you have the right to access the personal data we hold about you, to ask us to correct or delete it, to object to or restrict its processing, and to withdraw consent where processing is based on consent. To exercise any of these rights, email enquiries@pezari.co.ke and we will respond within the period required by law.
Contact us and data requests
For any privacy enquiry or to make a data request, contact:
Pezari Realtors Limited
Email: enquiries@pezari.co.ke
Changes to this policy
We may update this policy from time to time. The current version will always be available on this page.
Last updated: 21 June 2026.